Projects Studio | Privacy Policy
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Privacy Policy

The Projects Studio Limited (“we”) are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1 Information About Us

1.1 The Projects Studio (TPS) is an innovative and creative team, specialising in organising effective events. We have extensive knowledge and experience, with robust systems in place to ensure that complex logistics and challenges are quickly and efficiently overcome.
1.2 These terms of use govern the following sites (our “Site”):
1.2.1 Sites operated by The Projects Studio Limited, registered in England with company number 9892286
Registered office address: Old Anglo House, Mitton Street, Stourport-on-severn, DH13 9AQ
Trading address: 19 Lansdowne Terrace, Gosforth, Newcastle Upon Tyne NE3 1HP

2 Information We May Collect From You

2.1 We may collect and process the following data about you:
2.1.1 Information that you provide by filling in forms on our Site(s). This includes information provided at the time of registering to use our Site(s), subscribing to our services, posting material or requesting further services. We may also ask you for information if, for instance, you enter a competition or sponsored promotion, and when you report a problem with our Site(s).
2.1.2 Information that is publicly available such as from details at Companies House.
2.1.3 If you contact us by email, fax, telephone or post or if you come to see us and leave your details, we may keep a record of that correspondence.
2.1.4 If you make an order from us such as requesting a publication or you register for an event we may collect your details.
2.1.5 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
2.1.6 Details of any transactions you carry out or orders you make through our Site.
2.1.7 Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
2.1.8 We collect some personal data. Your personal data may include for example your name, your contact details, information relating to your itinerary such as your booking reference number) or information on how you use our website or how you interact with us. Personal data for your colleagues / group members may include, for example: names, passport details, dates of birth and dietary requirements. We presume you have gained the necessary consent from group members’ parents and/or guardians to use their personal data.
2.1.9 Sensitive personal data – When we provide our services to you we may collect information that could reveal racial or ethnic origin, physical or mental health, (including SEND) or religious beliefs. This information is considered ‘sensitive personal data’ under GDPR and other data protection laws. We only collect this information where it is necessary to deliver our services to you. By providing any sensitive personal data you explicitly agree that we may collect and use it in order to provide our services and in accordance with this Privacy Statement. If you do not allow us to process any sensitive personal data, this may mean we are unable to provide all or parts of the services you have requested from us. Please be aware that in such circumstances you will not be entitled to cancel or obtain a refund of any price you have paid.

3 IP Addresses and Cookies

3.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and trouble shooting purposes. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service. They enable us:
3.2.1 To estimate our audience size and usage pattern.
3.2.2 To store information about your preferences, and so allow us to customise our Site according to your individual interests.
3.2.3 To speed up your searches.
3.2.4 To recognise you when you return to our Site.
3.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.

4 Storing Your Personal Data

4.1 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
4.2 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). This may happen if, for instance, details you post on our Site or ask us to post are viewed by someone overseas. It may also occur if we decide to transfer our IT operations overseas which will mean your data would be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of any requests or orders you make and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4.4 The personal data we request to help manage your booking(s) and provide arrangements to you will be held for a period of 36 months. After which time, this information will be destroyed in a safe and compliant way.

5 Uses Made of the Information

5.1 We use information held about you in the following ways:
5.1.1 To update our database(s) so that your data and business details can be kept up to date.
5.1.2 To ensure that content from our Site(s) is presented in the most effective manner for you and for your computer.
5.1.3 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
5.1.4 To carry out our obligations arising from any contracts entered into between you and us.
5.1.5 To allow you to participate in interactive features of our service, when you choose to do so.
5.1.6 To notify you about changes to our service or Site.
5.2 We may also use your data, or permit selected third parties to use your data, to update their databases and in some cases to provide you with information about events or and goods services which may be of interest to you and we or they may contact you about these by post or telephone.
5.3 If you have registered your details with us, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
5.4 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data or if you have already registered then contact us at

6 Disclosure of Your Information

6.1 We may disclose your personal information to third parties:
6.1.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
6.1.2 If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about you will be one of the transferred assets.
6.1.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

7 Your Rights

7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at or by sending us a letter to our offices (see address details).
7.2 Our Site may, from time to time, contain links to and from the website of our partner networks, advertisers and affiliates. If you follow a link to any of these website, please note that these website have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these website.

8 Access to Information

8.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

9 Changes to Our Privacy Policy

9.1 Any changes we may make to our privacy policy in the future will be posted on this page and where appropriate, notified to you by email.

10 Data Protection Act 1998 and General Data Protection Regulation 2016

10.1 We are registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords you. Our Data Protection registration number is ZA283809. Further information on the Act is on the internet at

10.2 TPS makes every effort to comply with the EU General Data Protection Regulation (GDPR), approved by the EU Parliament in April 2016 and being enforced from 25 May 2018 onwards. If for any reason you feel that TPS is not complying fully with GDPR, please inform us immediately so our Company Directors can review and (where necessary) take action.